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Rolled Or Folded?
I stared blankly at the shopkeeper, with a confused smile; I was experiencing a moment of sheer perplexity. My conversation at the till in a local card and gift wrap shop had been very interesting and...
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You Have Been Warned…
I took my four-year-old son to a local fair at the weekend (it was more for my enjoyment than his!!). After going mad on the dodgems and spending vast sums of money on pointless games involving guns,...
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Old People Play Jenga…
I filmed this game of senior citizen Jenga on my phone in a bar area at a local hotel during a break in my salsa class. The lady’s reaction to toppling the jenga tower is just fantastic! Important...
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Give Me Some Stick – Pointless Letter #2
I visited London today to meet up with a friend of mine, Marcus Oakey (Marcus – you owe me a tea for the shameless plug!). On the train journey home, I was checking my work emails and, as usual,...
View ArticleWhen Panic Buying Goes Wrong…
I thought I was being clever when I visited my local supermarket at midnight on Friday. With snowy weather forecast, everyone in the entire country was hitting the supermarket during the daylight hours...
View ArticleThe Email Suggestion – Pointless Letter #3
With the Internet businesses I run, I receive a lot of feedback emails. The majority are really pleasant and useful, and I reply in-kind. But, just occasionally, I receive one that gets my goat. I...
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The Fun Of Online Customer Services
This afternoon, I had an online chat with a customer service representative from a well-known software company. Often chats like this can be dull, so I was determined to make it a little more...
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The Web Designers – Pointless Letter #4
I receive a lot of emails from offshore web design companies asking if we would like to outsource our work to them. Normally I send the emails straight to the virtual grey, round filing cabinet...
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E-Love – Pointless Letter #5
This morning I received an email from Sage that tugged at my heart strings and begged to be replied to. However, me being me meant that my reply had to be one of my, now infamous, pointless letters....
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I Am Stupid – Pointless Letter #6
Today I received an email reply from someone that I had previously had correspondance with (he sent an enquiry to me, I replied). However, this particular email from him was less than kind about me, so...
View ArticleThe Humble Toothbrush
As someone who runs my own business, I’m used to making difficult decisions. However, today I found myself facing one of the most challenging decisions I’ve made in a while. That’s right – I went to...
View ArticleA Towel Too Far…
Rapport can be described as a state of harmony achieved when the people involved appreciate and understand each other’s feelings and ideas and communicate on the same wavelength. Here is a story of how...
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